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Asst Dir Business Operations, Strategy & Planning

Date: May 2, 2019

Location: Milwaukee, WI, 53202

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Your experience and knowledge are our greatest asset. We are committed to helping you realize your individual potential and reach your personal goals.

What's the role?

  • Trusted Advisor; Represents and provides support to an executive, functional or department head to facilitate effective decision-making which has a significant impact on the organization; this includes strategic planning, roadmap development, operational planning, leading key departmental priorities, and meeting planning and preparation. Has a high impact on the implementation of strategic initiatives that carry out overarching departmental objectives. 
  • Project Management; Partners with department leadership team to identify and track priority work, including identifying business outcomes and key metrics, portfolio management of key department priorities, developing strategy for project execution, and creating transparency on priority work in the department and throughout the enterprise. Leads teams or projects with moderate resource requirements, risk, and/or complexity.
  • Strategic Planning; Directs departmental strategy development and execution, ensuring alignment with key business priorities and outcomes. Lead department/functional strategic initiatives that drive business value. Collaborate, plan and organize with and through people to bridge strategies across teams.
  • Business Operations; Responsible for strategy and planning to align business operations with the company’s overarching strategy, mission and goals. Identifies gaps between ideal and current state of operating model and recommends solutions to close the gaps. Facilitates execution of departmental operating model to improve the health of the department and organization. Exhibits high level of local (departmental) business acumen to identify and solve complex operational or organizational problems and identify innovative solutions.
  • Department Planning & Budgeting; Leads department planning and financial/budgeting process. Provides data and recommendations and oversees budget forecasting, administration and reporting. Manages multiple and complex funding mechanisms and provides guidance to leadership on securing resources to achieve business outcomes. Aligns department planning and budget to functional and company priorities, working cross-functionally with peers in the function.
  • Meeting Planning; Plans and prepares agendas for departmental staff or leadership meetings and planning sessions. Participates in regular department leadership meetings to evaluate barriers to success and develop courses of action to overcome issues at the departmental level.
  • Impacts the achievement of operational or project objectives and ensures alignment of departmental priorities to organizational strategy.
  • Facilitates cross-functional initiatives and the flow of information between stakeholders and other teams. Coordinates requests for information from stakeholders and prepares reports and presentations in response.
  • Interprets internal/external business challenges and recommends best practices to improve products, processes or services.



  • Minimum of 7 years’ business leadership experience.
  • Proven leadership and interpersonal skills working with diverse teams.
  • Experience in portfolio and/or project management, strategic and operational planning, and leading multiple complex projects with organization-wide impact.
  • Demonstrated a high level of data literacy and has experience working with specialists in Data Science, Artificial Intelligence, Machine Learning and other advanced analytics.
  • Strong problem solving and strategic/critical thinking skills. Ability to identify underlying issues and influence others without formal authority.
  • Strong organizational skills; able to handle competing demands, and work under tight deadlines and short timeframes.
  • Ability to work horizontally w/ shared priorities – elevate functional priorities over individual objectives. Thinks within lateral accountabilities and interdependence.
  • Proven skills in dealing with ambiguity and paradox, and leading change.
  • Exceptional business acumen and focus on achieving business impact through progressive practices and sound business judgment.
  • Ability to translate goals and strategies into executable business plans.
  • Facilitation and team building skills; ability to play an active, operational and communicative role.
  • High degree of self-motivation with leadership and initiative in sharing information, contributing towards group goals, and accepting responsibility for results.