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Employee Relations Lead Consultant

Date: Mar 22, 2019

Location: Milwaukee, WI, 53202

At Northwestern Mutual, we believe relationships are built on trust. That our lives and our work matter. These beliefs launched our company nearly 160 years ago. Today, they're just a few of the reasons why people choose to build careers at Northwestern Mutual.

We're strong and growing. In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual. We're strong, innovative and growing.

We invest in our people. We provide opportunities for employees to grow themselves, their career and in turn, our business.

We care.  We make a positive difference in our communities. Nationally, thousands have benefitted from our support of research and programs to fight childhood cancer. Each year, our Foundation, employees and financial representatives donate time, talent and financial support to causes they're passionate about.


We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.


What's the role?

As an Employee Relations Lead Consultant, you will be part of a central team that collaboratively works with Human Resources Business Partners and Generalists, Compliance, Security, Internal Audit, and Employment Legal. You will engage with people leaders and employees to provide strategic, trusted consultation and thought leadership on employee matters to maintain positive and effective employment relationships throughout the company.  In addition, you will work on a variety of employee relations issues, including advising on Northwestern Mutual’s policies, practices, how to address workplace issues, reorganizations, performance management, and coaching/development. Using your knowledge of applicable employment laws as well as our policies and practices, you will lead a variety of strategic projects related to Employee Relations that impact enterprise wide philosophy and/or policy  You will also lead investigations and partner with other teams to ensure that investigations/disciplinary processes are handled in a fair, timely manner including assessing and documenting best practices for investigations.  You will also support Equal Employment Opportunity strategy, investigations, reporting, and management.


This is an individual contributor role.



Bring Your Best! What this role needs:


  • 7-10 years of human resources experience including a Bachelor’s degree in HR or an equivalent combination of education and progressively responsible work experience
  • Strong interpersonal skills, including influence and persuasion are required
  • Must be able to handle conflict situations
  • Extensive knowledge and understanding of human resources management and employee relations required
  • Demonstrated leadership and decision-making skills required
  • Demonstrated expertise in harassment, discrimination, and retaliation investigations
  • Models courageous and constructive dialogue, confidence to offer new and potentially challenging ideas to foster conversation and critical thinking, ability to deliver difficult / complex messages and help others understand multiple points of view to drive outcomes
  • Proven track record in demonstrating the ability to independently set priorities and carry out multiple, diverse assignments within time deadlines required
  • Superior oral and written communications skills, including the ability to write contractual language, letters of agreement, etc.
  • Ability to build rapport with all staff levels required
  • Flexibility and the ability to creatively respond to changing conditions required
  • Demonstrated ability to anticipate and respond quickly, adjusts to competing priorities, comfortable operating through risk and uncertainty in a high-volume work environment
  • Excellent consultative, interpersonal/influencing skills, including the ability to build trusted advisor relationships across the organization
  • Strong analytical and data skills


Desired experience: A master’s degree in labor relations or JD is preferred and may be substituted for some of the relevant work experience.




Req ID: 24780
Position Type: Regular Full Time
Education Experience: Bachelor's Desired
Employment Experience: 3-5 years
Licenses/Certifications: Not Applicable
FLSA Status: Exempt
Posting Date: 02/21/2019