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Annuity New Business Sr Spec

Date: Dec 6, 2018

Location: Franklin, WI, 53132

At Northwestern Mutual, we believe relationships are built on trust. That our lives and our work matter. These beliefs launched our company nearly 160 years ago. Today, they're just a few of the reasons why people choose to build careers at Northwestern Mutual.

We're strong and growing. In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual. We're strong, innovative and growing.

We invest in our people. We provide opportunities for employees to grow themselves, their career and in turn, our business.

We care.  We make a positive difference in our communities. Nationally, thousands have benefitted from our support of research and programs to fight childhood cancer. Each year, our Foundation, employees and financial representatives donate time, talent and financial support to causes they're passionate about.

Candidates must successfully complete and pass any required testing.

 

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

 

What's the role?

* Resolves complex and sensitive cases involving questions related to suitability policies or procedures, complaints, regulatory fraud, and errors and omissions.  Serves as the highest escalation point.

* Provides expertise and direction to resolve sensitive cases and complaints.

* Expedites special handling cases.

* Work requires careful evaluation and reference to many varied options impacting both the customer, financial representative and the business.

* Acts as a resource within the company and with the field on technical and complex issues related to the suitability of variable life and fixed and variable annuity applications.

* Manages and documents complex communication including complaint correspondence and procedures.

* Participates in division, department, or corporate projects as assigned.

* Participates or leads test system for projects and system maintenance that requires operational expertise.

* Recommends continuous improvement by identifying technical and service gaps, independently seeks and implements solutions.

* Leads/manages sub-group initiatives within the department.

*  Recommends and implements division and department policy and procedures as they apply to investment products and/or services.

 

Bring Your Best! What this role needs:

 

  • Bachelors degree in business or related field or equivalency and/or equivalent work experience plus a minimum 4 years experience with annuities or regulatory processes.
  • Analytical ability, judgment and decision making.
  • Excellent communication skills and organizational skills.
  • Experience leading multiple projects and assignments.
  • FINRA SIE Exam (or willing to obtain within a specific timeframe).
  • FINRA Series 6 (or willing to obtain within a specific timeframe).
  • FINRA Series 26 (or willing to obtain within a specific timeframe).

 

 

Req ID: 24448
Position Type: Regular Full Time
Education Experience: Bachelor's Desired
Employment Experience: 6-8 years
Licenses/Certifications: FINRA Series 26; FINRA Series 6
FLSA Status: Exempt
Posting Date: 12/06/2018