Our Culture

We are always evolving.

At Northwestern Mutual, our employees, and our business, are always evolving. We are agile and continuously learning and improving. We have a work environment that empowers problem solving and encourages innovation—you will make an impact here.

We do what’s right.

Our “do-what’s-right” value is pervasive. We ask ourselves: “Is this in the best interest of our clients? Our employees? Our financial representatives?” Acting on this value improves our clients’ experience, and makes Northwestern Mutual a better place to work.

We recognize and develop possibilities in our people.

Onsite training and leadership development programs help employees succeed and grow. We also sponsor learning opportunities outside the company to help employees stay current in their fields, network with peers and gain external perspective.

Diversity makes us better.

We believe diversity and inclusion cultivate creativity, innovation and a better experience for our clients. That’s why we recruit and grow people who bring unique perspectives, ideas, beliefs and cultural backgrounds.


1. 2015 Corporate Equality Index Report, Human Rights Campaign Foundation

We meet diverse needs by including diverse perspectives.

Our employee resource groups help foster an environment where different views are understood, valued and respected.

Best Places to Work for LGBT Equality 20151

  • African American ERG
  • Hispanic ERG
  • Military Veterans ERG
  • Women’s ERG

“Northwestern Mutual has a strong commitment to diversity and inclusion. I have had the privilege to help establish the LBGTA employee resource group and help strengthen our environment of mutual respect.”
– Kay Hartinger

Claims: Deliver on Our Promises

Our claims experts investigate and analyze data to determine the amount of funds to send an insured for his or her disability, long-term care or death claim.